Survey Research Manager

Background Information

Are you an innovative leader who thrives on improving survey operations and managing data collection teams? We’re looking for a Survey Research Manager to oversee program evaluation and statewide survey projects that inform and improve public health programs. If you have experience in telephone survey research and a passion for optimizing processes, we’d love to hear from you.

As the Survey Research Manager, you will lead the end-to-end management of our survey processes. This includes directing our statewide surveillance efforts, refining survey protocols, managing a team of interviewers, and driving performance improvements. You’ll have a hands-on role in both leadership and execution, ensuring the highest quality data collection across projects.

This is a full-time position (32 to 40 hours per week) with competitive compensation and excellent benefits. We welcome applicants from anywhere in the U.S., with the option to work remotely or from our Minneapolis office.

Responsibilities

Leadership & Operations

• Oversee the successful execution of rolling program evaluation survey studies and statewide surveillance, ensuring high-quality performance and efficiency.
• Manage and coach a small team of part-time remote telephone interviewers and subcontractors.
• Develop and document survey protocols, processes, and standard operating procedures.
• Lead continuous improvement initiatives to enhance survey operations and outcomes.

Survey Execution

• Manage survey logistics, including recruitment materials, participant mailings, and tracking systems.
• Monitor and report on survey metrics (e.g., response rates, quality control measures) and use data to drive improvements.
• Collaborate closely with project managers to ensure data collection meets project goals.
• Assist with the configuration and administration of online surveys.

Qualifications

• 4+ years of experience managing complex data collection or survey research projects.
• Hands-on experience conducting telephone surveys and data collection.
• Proven success in leading teams or managing subcontractors.
• Strong understanding of survey research best practices and quality control processes.
• Excellent attention to detail and commitment to accuracy.
• Experience analyzing metrics and using data to optimize processes.
• Experience leading statewide or national surveillance studies.
• Proficiency with Forsta or similar enterprise-level CATI systems.
• Strong technical and troubleshooting skills.
• Experience developing and refining operational documentation.

Compensation

In addition to a comprehensive benefits package, PDA offers fair salaries that align with each individual’s skills and experience. The salary range for the Survey Research Manager position is $75,000 to $110,000.

About PDA

Founded in 1984 and headquartered in Minneapolis, MN, Professional Data Analysts (PDA) is a Certified B Corporation with over 40 employees working locally and remotely across the nation. Our mission is to create a positive social impact by providing tailored, data-centric solutions that advance public health initiatives.

At PDA, we offer a comprehensive benefits package, including benefits like paid parental leave and disability insurance. Our flexible work environment includes a dog-friendly office, and we are deeply committed to improving our community and minimizing our environmental impact.

Equal Opportunity Employer
PDA is an equal opportunity employer, dedicated to building a diverse workforce and nurturing an inclusive environment. We actively welcome applicants from all backgrounds, including people of color, LGBTQ+ individuals, people with disabilities, and members of ethnic minorities.

Application Instructions

To apply, please submit your cover letter and resume to Kelly Laurel at careers@pdastats.com. We believe a diversity of identities and voices strengthens our work, so we encourage applicants from all communities to apply. To promote equity and ensure fairness in our process, we’ve outlined clear application criteria to help guide your submission.

Posted date: April 2025

It is the policy of Professional Data Analysts to ensure equal employment opportunity in accordance with all applicable federal regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), gender identity, sexual orientation, national origin, disability, age (40 years old or more), military status, or veteran status is illegal. It is the policy of Professional Data Analysts to prohibit employment discrimination under any consideration prohibited under applicable federal, state or local law or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.